--- title: S2S Family description: Keep families connected during NICU and PICU stays with S2S Family—Neolook’s secure, real-time video platform designed for comfort and bonding. --- [Skip to content](https://www.neolooksolutions.com/s2s-family-stay-close-to-your-child-in-the-hospital#main-content) ![Neolook_logo_RGB_FCMark-1](https://www.neolooksolutions.com/hs-fs/hubfs/Neolook_logo_RGB_FCMark-1.png?width=200&height=152&name=Neolook_logo_RGB_FCMark-1.png "Neolook_logo_RGB_FCMark-1") Neolook Uniting those who care Digital eyes and ears on the child in intensive care. Always. English - [Nederlands](https://www.neolooksolutions.com/nl/s2s-family-stay-close-to-your-child-in-the-hospital) - [Deutsch](https://www.neolooksolutions.com/de/s2s-family-stay-close-to-your-child-in-the-hospital) - [Italiano](https://www.neolooksolutions.com/it/s2s-family-stay-close-to-your-child-in-the-hospital) - [Español](https://www.neolooksolutions.com/es/s2s-family-stay-close-to-your-child-in-the-hospital) - [Français](https://www.neolooksolutions.com/fr/s2s-family-stay-close-to-your-child-in-the-hospital) - [Português](https://www.neolooksolutions.com/pt/s2s-family-stay-close-to-your-child-in-the-hospital) - [Polski](https://www.neolooksolutions.com/pl/s2s-family-stay-close-to-your-child-in-the-hospital) - [العربية](https://www.neolooksolutions.com/ar/s2s-family-stay-close-to-your-child-in-the-hospital) - [हिन्दी](https://www.neolooksolutions.com/hi/s2s-family-stay-close-to-your-child-in-the-hospital) - [English](https://www.neolooksolutions.com/s2s-family-stay-close-to-your-child-in-the-hospital) [Contact us](https://www.neolooksolutions.com/contact-us?hsLang=en) [Home](https://www.neolooksolutions.com/?hsLang=en) [Products](https://www.neolooksolutions.com/products?hsLang=en) [Plans](https://www.neolooksolutions.com/plans?hsLang=en) [Enquiry](https://www.neolooksolutions.com/enquiry?hsLang=en) [Media](https://www.neolooksolutions.com/media?hsLang=en) [Blog](https://www.neolooksolutions.com/blog?hsLang=en) [About Us](https://www.neolooksolutions.com/about-us?hsLang=en) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. # S2S Family Connecting Families to the NICU & PICU—Securely, Comfortably, and in Real Time ## Stay close to your precious ones S2S Family is a secure, privacy-first livestream that keeps parents and loved ones connected to their baby during NICU and PICU stays. We offer real-time, high-quality video access so families can be present, even when they can’t be physically at the bedside. With a focus on connection, comfort, and security, S2S Family supports both emotional bonding and trust between families and care teams. [Book a Demo](https://www.neolooksolutions.com/demo?hsLang=en) ## Why we stand out ### Designed for Families with Children in Intensive Care - Secure livestream helps families stay close to their baby from home or work during NICU or PICU stays. - Easy-to-use platform designed with warmth and clarity for non-technical users, without an app. - Reassuring presence for families during emotionally challenging times. ### Made for Human Connection  - Strengthens bonding between parents and newborns, even across distance. - Helps reduce parental stress and anxiety by offering real-time visual reassurance. - Builds trust and transparency between healthcare professionals and families. ### **Safe, Private & Compliant by Design** - Built with medical-grade privacy standards, fully compliant with ISO 27001 and NEN 7510. - All data and video streams are end-to-end encrypted, with access controlled by the hospital team. - Designed to protect both patient and staff privacy, with privacy settings based on hospital policy. ![S2S_Family_Day_Portrait](https://www.neolooksolutions.com/hs-fs/hubfs/S2S_Family_Day_Portrait.png?width=602&height=746&name=S2S_Family_Day_Portrait.png "S2S_Family_Day_Portrait") ## "It's great that you can take a quick peek at how she’s doing when you’re at home and feel uncertain." ## Benefits - ### Connection for Families Secure livestreaming lets parents see their baby anytime, from anywhere. - ### Emotional Comfort & Bonding Helps families feel close and connected during NICU and PICU stays. - ### Easy Access, No App Required Simple login from any device—no downloads, no hassle. - ### Trusted by Healthcare Teams Seamlessly fits into clinical workflows and daily care routines. - ### Multilingual & Inclusive  Supports diverse families with language-friendly, customizable interfaces. - ### Privacy-First Design End-to-end encryption with hospital-managed access ensures full data protection. > "Because I was still bedridden myself, I could still quickly check on my baby whenever I wanted. So great!" > > Parent of a little baby in a NICU #### Our Services - [Home](https://www.neolooksolutions.com) - [Products](https://www.neolooksolutions.com/products) - [Plans](https://www.neolooksolutions.com/plans) - [Media](https://www.neolooksolutions.com/media) - [Blog](https://www.neolooksolutions.com/blog) #### Get In Touch - [Contact](https://www.neolooksolutions.com/contact-us) - [Enquiries](https://www.neolooksolutions.com/enquiry) - [Investors](https://www.neolooksolutions.com/investors) #### Regulatory - [Code of Conduct](https://www.neolooksolutions.com/cookie-statement) - [Terms and Conditions](https://www.neolooksolutions.com/terms-and-conditions) - [Privacy Statement](https://www.neolooksolutions.com/privacy-statement) - [Cookie Statement](https://www.neolooksolutions.com/cookie-statement) - [Disclaimer](https://www.neolooksolutions.com/disclaimer) Neolook Solutions BV Princetonlaan 6, 3584 CB Utrecht The Netherlands Chamber of Commerce 77050797      Copyright © 2020-2026, Neolook Solutions